Americas – Consumer Storage

Warranty Information
Warranty Info

Have peace of mind. Toshiba storage devices come with one to three years limited warranty. Click on the warranty year to see the warranty information for your product.


Warranty Information

Portable External Hard Drives

  • Canvio Premium (Models that begin with HDTW1 and HDTW2)
  • Canvio 3.0 (Model that begins with HDTC6)
  • Canvio Slim (Model that begins with HDTD1, HDTD2, HDTD3)
  • Canvio Connect, Connect II, & Advance (Models that begin with HDTC7, HDTC8, and HDTC9)
  • Canvio Basics (Models that begin with HDTB2, HDTB3, and HDTB4)
  • Canvio Ready (Models that begin with HDTP2)
    • Canvio Ready 2TB and microSD Bundle (HDTP220XK3CAM):  Warranty

Desktop External Hard Drives

  • Canvio Desk (Models that begin with HDWC1 & HDWC2)
  • Canvio for Desktop (Models that begin with HDWC3)

Internal Hard Drives

  • 3.5 inch Internal Hard Drive (Models that begin with PH3, HDWQ, HDWN, HDWG, HDWT)
  • 2.5 inch Internal Hard Drive (Models that begin with PH2, HDWJ, HDWK, HDWL in bulk)
  • 3.5 inch Internal Hard Drive (Models that begin with HDWD, HDWE, HDWF, HDWA, HDWR, HDWU)
  • 2.5 inch Internal Hard Drive (Models that begin with HDWL in retail packaging)
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Para acceder a la garantía en español, haga clic en el enlace, que corresponda a su producto, ubicado a la izquierda para visualizar el documento en PDF

Pour la garantie en français, veuillez cliquer sur le lien applicable à votre produit à gauche et consulter le document PDF.

Para a garantia em português, clique no link aplicável ao seu produto à esquerda e visualize o documento em PDF.

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