Toshiba Hard Disk Drives - Brazil

As of September 1, 2011 Toshiba will provide warranty service to qualified customers in Brazil. This is NOT an end users post sales warranty support program. End users should seek warranty support from their place of purchase. At Toshiba, customer satisfaction is our number one priority and we are committed to supporting all of our clients and customers quickly and thoroughly. We offer a range of support and services to suit your needs.

Warranty Service Information

To obtain Warranty Service within Brazil please email us at toshiba@storageservices.com.br or call us, in Brazil, at +55-11-3360-5123.

Product Returns

If you are an authorized customer of Toshiba Electronic Components, Inc. in Brazil and are in need of an RMA, please submit your request in Excel file format containing a minimum of the drives serial number and part number to toshiba@storageservices.com.br.

Warranty Policy - Customer Induced Damage Matrix

English Warranty Policy
Portuguese Warranty Policy
Examples of Customer Induced Damage

Packaging Policy

English Packaging Policy
Portuguese Packaging Policy

Authorized Brazil Customer Statement of Work

English Customer SOW
Spanish Customer SOW
Portuguese Customer SOW