As of September 1, 2011 Toshiba will provide warranty service to qualified
customers in Brazil. This is NOT an end users post sales warranty support program.
End users should seek warranty support from their place of purchase. At Toshiba,
customer satisfaction is our number one priority and we are committed to supporting
all of our clients and customers quickly and thoroughly. We offer a range of
support and services to suit your needs.
Warranty Service Information
To obtain Warranty Service within Brazil
please email us at
toshiba@storageservices.com.br or call us, in Brazil, at +55-11-3360-5123.
Product Returns
If you are an authorized customer of Toshiba Electronic Components, Inc. in Brazil and are in
need of an RMA, please submit your request in Excel file format containing
a minimum of the drives serial number and part number to
toshiba@storageservices.com.br.
Warranty Policy - Customer Induced Damage Matrix
Portuguese
Warranty Policy
Packaging Policy
Portuguese
Packaging Policy 
Authorized Brazil Customer Statement of Work
Portuguese Customer SOW