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Warranty Information
Warranty Info

Have peace of mind. Toshiba storage devices come with one to three years limited warranty. Click on the warranty year to see the warranty information for your product.


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Portable External Hard Drives

  • Canvio Premium (Models that begin with HDTW)
  • Canvio Basics (Models that begin with HDTB1)
  • Canvio Slim  & Canvio Slim II (Models that begin with HDTD)
  • Canvio Connect & Canvio Connect II (Models that begin with HDTC)
  • Canvio Basics (Models that begin with HDTB2 or HDTB3)

Desktop External Hard Drives

  • Canvio Desk (Models that begin with HDWC1 & HDWC2)
  • Canvio for Desktop (Models that begin with HDWC3)

Internal Hard Drives

  • Desktop Internal Hard Drive (Models that begin with PH3, HDWQ, HDWN)
  • Portable Internal Hard Drive (Models that begin with PH2, HDWJ, HDWK)

Desktop Internal Hard Drive (Models that begin with HDWD, HDWE, HDWA)

Export Control and EULA

Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Toshiba end-user license agreement both of which you can view before downloading any such software.

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